Violet Hamden | Warranty

At Violet Hamden we stand for high-quality products. In the unlikely event that there is something wrong with your article, make use of your warranty.

At Violet Hamden we use the following warranty terms:

6 months on production defects of our jewellery.
3 months on the plating of our jewellery.
1 year on our watches.
3 months on our watch straps.
1 year on our bags.

However, the warranty does not apply to:

Breakage (unless it is a demonstrable manufacturing defect).
Damage due to improper use of the buyer.
Damage due to a modification or repair by a third party.
Damage from water and / or fire.
Damage from normal wear and tear, such as scratches.
Discoloration due to high acidity of the skin.
Discoloration from the use of water, perfume, soap, lotion or hairspray.
Discoloration due to cleaning with chemical means.
Loss of back of earrings.
Empty watch batteries.