At Violet Hamden we stand for high-quality products. In the unlikely event that there is something wrong with your article, make use of your warranty.
At Violet Hamden we use the following warranty terms:
- 6 months on production defects of our jewellery.
- 3 months on the plating of our jewellery.
- 1 year on our watches.
- 3 months on our watch straps.
- 1 year on our bags.
However, the warranty does not apply to:
- Breakage (unless it is a demonstrable manufacturing defect).
- Damage due to improper use of the buyer.
- Damage due to a modification or repair by a third party.
- Damage from water and / or fire.
- Damage from normal wear and tear, such as scratches.
- Discoloration due to high acidity of the skin.
- Discoloration from the use of water, perfume, soap, lotion or hairspray.
- Discoloration due to cleaning with chemical means.
- Loss of back of earrings.
- Empty watch batteries.